Chester’s Award-winning ‘Travelled Agents’

Excellent service at Deva has meant that we book through Deva rather than online or direct with cruise lines.  We have worked with Caroline Jeacock as our main agent for some years and can say nothing but good things about her.  She is incredibly efficient and has such a nice and caring attitude.  We have also had the support of Amanda Hughes and, again, we sing her praises for efficiency, professionalism and being very personable.  Indeed, on other occasions when Caroline or Amanda are unavailable, the excellent service remains with your other members of staff. We remain loyal customers of Deva Travel.

We’ve used Deva Travel several times and each time I have been impressed with the level of service. In time we have booked you have been able to put our ideas into a great holiday. We have been impressed that you achieved a cost reduction every time by going to more than one company to compare prices. Our most recent booking was made by Emma who worked really hard to get us the dates, airlines, hotels and itinerary we wanted, in spite of us changing our dates at the last minute. Great Service all round.

I would like to say a big thank you to Deva Travel and in particular Helen Ferguson. Deva Travel has become synonymous with exceptional customer service and support to which I have now embraced. Helen always goes beyond to provide excellent customer service and support. She is attentive, respectful and most of all listens carefully to what I am saying. Helen also has the ability to understand and match up solutions to my needs. Thank you for a very professional and personal service.

To Amanda Hughes, You always have a very good grasp of what is required by me and you always exceed my expectations, because your service has always been first class. 10/10 for excellent service.

We just wanted to say a massive thank you to Caroline Jeacock and all at Deva Travel for planning our perfect honeymoon trip this year to Canada. Caroline could not have been more helpful, professional, informative, friendly….and patient! The level of care and service that we received at Deva travel was way above and beyond what we have received from any other organisations (not just travel agents). We would have no hesitation in recommending Deva travel to our family and friends and to using your excellent services again in the future. The card we received for our wedding was a really nice personal touch too! Thank you all so much.

Just a line from Shirley and myself to say thank you for your efforts in organising things for our Australian/Singapore trip, which we have just arrived back (exhausted) from. Everything worked superbly, except for the flight from Singapore to Cairns with Silk Air, but that was nothing you had control of so it matters not! Again, thank you from both of us and we will see you again when our next adventure comes up.

On behalf of my husband and I, we would like to thank you very much for all your assistance for us to book such an amazing holiday at Euro Disney for all of our much loved family. Everything you explained to use from leaving Manchester Airport to the Disney parks was spot on. Thank you ever so much it’s been very nice meeting you and if anybody asks me about our amazing and fantastic holiday and one we will remember, we will certainly be recommending you to them all.