5 Reasons to book your holiday with Deva
1. 100% financial protection
We’re proud to be a part of the ITC group, meaning we’re fully financially backed. This backing gives us the stability and resources necessary to operate our business and deliver high-quality services to you.
We’re licensed by ATOL (Air Travel Organiser’s License), too. ATOL is a government-backed financial protection scheme operated by the Civil Aviation Authority (CAA) in the United Kingdom. This license ensures that your money is always totally protected when you book with us.
2. We’re the ‘Travelled Agents’
This is more than just a strapline. Our team has a combined 145 years of travel experience and have travelled the globe to offer genuine expertise and insight.
Our team have travelled and continue to travel extensively to keep you up to date with the hottest destinations and holiday trends. With all this insight, we can provide all the trusted advice and the information you need to book the right trip for you at the best price.
3. Genuine customer service
Offering the best customer service is vital to who we are. As standard, we help with your online check-in, visa applications, special assistance and any other requests you need to make. Whatever you need from us, we prioritise prompt responses, attention to detail, and going the extra mile to meet and exceed your expectations. Your satisfaction is our top priority.
4. We’re more than Google!
We’re real people who share your love for travel. We’re here with a friendly smile no matter what happens. If you need a helping hand when travelling, you can call us at any time for expert assistance. Across our team, we can guarantee that we have the expertise in whatever it is you’re looking for, from city breaks to river cruises and beyond.
Our modest shop on the rows in Chester welcomes you inside for a chat. Our opening hours are 9am to 5pm from Monday to Friday, or 9am to 3pm on Saturdays.
5. Diverse travel partners
We’re proud to be an independent local travel agents with a portfolio of over 385 trusted suppliers. We have carefully curated and vetted each supplier to ensure they meet our high standards of quality and reliability. By personally checking and evaluating our suppliers, we can confidently match you with the right options that align with your specific needs and desires.
Whether you’re looking for a luxurious beach resort, an adventurous trekking experience, or a cultural city tour, we have the knowledge and expertise to guide you towards the perfect supplier for your dream holiday.